Question 1

Do you offer delivery or shipping?

Accepted Answer

We do not offer shipping at this time. All orders are for local pickup only. For delivery options, please contact us directly. Delivery may be available for an additional fee depending on location and availability.

Question 2

How are the cake pops packaged?

Accepted Answer

Our cake pops are carefully arranged in a windowed pastry box for easy and stylish transport. We also offer an optional display carrier upgrade for party-ready presentation—just ask when you place your order!

Question 3

Do I need to refrigerate my cake pops?

Accepted Answer

Cake pops are shelf-stable and can be stored at room temperature for up to 1 week, or refrigerated for up to 2 weeks. If your order includes buttercream-based items, we’ll note that refrigeration is required to keep shape and optimal flavor.

Question 4

Where do I pick up my order?

Accepted Answer

Pickup is in Sherman Oaks, CA (91405 area). We’ll email you the exact pickup address prior to your scheduled pickup along with full instructions.

Question 5

Do you accommodate allergies or special dietary needs?

Accepted Answer

Our kitchen handles gluten, dairy, eggs, and nuts, and we cannot guarantee any item is allergen-free. If you or someone in your party has a severe allergy, please use caution when ordering.

Question 6

What is your payment policy?

Accepted Answer

A 50% non-refundable deposit is required to secure your order. The remaining balance is due one day before pickup. We’ll send a reminder email with your invoice and payment options.